Frequently Asked Questions

Gold? Outlands? Prevalia Coins?

Outlands is a free ultima online shard.
The products on this site can be purchased with the game coin “gold” or the Prevalia Coin.
If you want Prevalia coins, you can make a donation by official Outlands channels. Outlandstore.net and its staff are not authorized to, and will never, accept real money.

Where do you deliver?

Currently deliveries are made to Shelter Island. However working on a ” game vendor” option where orders can be withdrawn.

Can I place an order without registering?

This is a store of virtual products of a video game, which does not use real currency.
We don’t want your data. What we need is your discord contact to plan the delivery of the order.
The email is optional and only required to those who want to register.

How secure is shopping in the Online Shop? Is my data protected?

This is a store of virtual products of a video game, which does not use real currency.
We don’t want your data. What we need is your discord contact to plan the delivery of the order.
The email is optional and only required to those who want to register.

Do I need to have a Discord account?

Yes, after the order it is necessary to contact us on discord or the order will be canceled.

Are the price up to date?

Outlandstore.net is programmed to change the price of all crafted products only by changing the cost of the raw material, so it is very easy for us to keep our prices up to date.
However often vendors in the game are cheaper than us, don’t take us as a reference and always take advantage of the immediacy and the convenience of the vendors in the game or the offers in the discord channel #sell

How long does it take to process an order?

We try to fulfill orders as quickly as possible.
Delivery time depends on the amount of material to be crafted. Deliveries are usually processed from a minimum of 30 minutes to a maximum of 1 day.
Contact us after the order to speed up the procedure.